Job Description
New Business Analyst - Amwins
Overview:
Amwins Benefits is a dynamic sales, marketing, and service organization dedicated to the success of health insurance brokers, carriers, and partners throughout the United States. Our mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and extraordinary service from passionate people.
At Amwins our people are our greatest asset. We hire the best talent in the industry and provide our employees with tools to deliver innovative insurance solutions. Here, talent is valued, success is celebrated, and great teamwork defines our culture. Our collaborative environment is the perfect place for you to contribute meaningful national strategies to a rapidly growing organization.
Summary:
This position is accountable for underwriting all new Small Group ACA business for the entire group of Carrier Partners that we represent. This role effectively collaborates across all areas to ensure a positive customer experience that leads to sales results. The central purpose of this position is to provide a customer-centric focus, model purposeful leadership, and drive sales results for RSM, Brokers, Carrier Partners, and Amwins Benefits.
This role models Purposeful Leadership, defined as: Every action taken delivers the BEST customer experience for our brokers, customers, and co-workers.
Responsibilities:
Provides brokers with timely, solution-orientated responses to their business needs.
Salesforce knowledge and understanding of process flow+
Comprehensive review of new business paperwork to qualify the group, employee eligibility and participation and collaboration to find solutions-based results including:
Review Master Application
Review Legal & Tax Documents/Quarterly Wage Report for eligible W2 employees
Analyze sold rate quote for plan/rate accuracy
Review of Employee Applications / Waivers
Gather ID cards (as needed)
Create and send Requirement letter to Broker & Sales Team
Perform regular follow-ups with Broker as needed
Maintain files and update status in Salesforce through lifecycle of each case
Package files for submission to carrier and work with carrier partners to advance group to approval
Audit approval to verify enrollment, final rates and policy info
Attend all Sales Team meetings to collaborate and strategize to drive sales
Assist in identifying opportunities for ancillary attachment
Coordinate with RSM/BSR and Broker regarding opportunities
Evaluate success / room for improvement and communicate with team
Qualifications and Licenses:
Comprehensive database and Carrier guideline knowledge
Proficient in MS Office software, especially MS Outlook, intermediate Excel, MS teams
Web based audio/video conferencing
Salesforce experience preferred
EaseCentral experience preferred
University degree preferred
Competencies:
Ability to manage competing priorities, and negotiate mutually successful outcomes
Detail-oriented, ability to handle variety of tasks
Collaborate and Partner effectively with internal and external teams
Mentor assigned employees and new hires to develop their full potential
Comprehensive organizational skills
Clear, professional oral and written communication skill.
Strong problem-solving skills and solutions-oriented mind-set
Experience:
Minimum 5 years of related experience; or equivalent of education and experience
Insurance agency experience is preferred
Inside sales experience is preferred
Professional customer service experience strongly preferred
Fluent understanding of carrier products and benefits
Experienced and clear understanding of underwriting guidelines
Pursuant to California regulation, the compensation range for this position is as stated
and includes eligibility for performance-based bonuses.
California Pay Range
$37—$47 USD
The Amwins Advantage: Benefits & Perks
Medical, Dental, Vision available your first day of employment
Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
Mental health support including:
Virtual therapy
Digital coaching
24/7 EAP counseling
Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
Health Savings Account with company contributions
Health Care FSA, Dependent Care FSA, and Commuter Benefits
Parental Leave and Adoption Assistance
Voluntary coverage options:
Life Insurance
Critical Illness
Accident
Identity Theft Protection
Retiree medical benefits available for Medicare-eligible retirees
401(k) with company match
Generous Paid Time Off and Company Holiday Schedule
Collaborative, continuing education focused work environment
Career advancement opportunities
Job Tags
Temporary work